Terms and conditions
These terms govern your use of the SimWoods Golf simulator and facility.
These Terms and Conditions (“Terms”) govern your use of the SimWoods Golf simulator and related facility (“we,” “us,” or “our”). By accessing or using our facility, you agree to comply with and be bound by these Terms. Please read them carefully.
1. General terms
1.1 Acceptance of terms
By using our facility, you agree to these Terms and any additional terms and conditions that may apply to specific services or promotions.
1.2 Changes to terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of our facility after any changes constitutes your acceptance of the new Terms.
2. Use of facility
2.1 Eligibility
- Guests must be 18 years or older to use our facility.
- Individuals under 18 must be accompanied by a parent or legal guardian at all times.
2.2 Club rules
In advance of your visit we ask you to acknowledge the rules when you book. We recommend you share these rules with all of your guests. Violations of these rules will result in immediate removal from the premises without refund. The full list is on our club rules page.
2.3 Reservations
Reservations are required and we do not accept walk-ins.
2.4 Equipment
Guests are responsible for the proper use of all equipment, including complimentary rental clubs. Any damage caused by misuse or negligence will result in charges for repair or replacement, including labour costs.
3. Payment and cancellation
3.1 Pricing
Prices for services are as stated on our website or in the facility and are subject to change without notice.
3.2 Payments
Payments must be made in full at the time of booking online via our website. We accept all major payment forms including Apple Pay.
3.3 Cancellation policy
Cancellations made more than 3 hours in advance will receive a full refund. Cancellations made less than 3 hours in advance or no-shows will not be refunded, and a $20 cancellation fee will apply.
4. Privacy
4.1 Personal information
We collect and use personal information in accordance with our Privacy Policy. By using our facility, you consent to our collection and use of your personal information.
5. SMS terms
SimWoods Golf texts you about bookings you make with us: your booking confirmation, the door code shortly before your session, reminders, a notice when your session is ending, receipts and payment links, and replies when you text us. We do not send advertising by text.
Texts are optional. You choose them with the checkbox at checkout, and consent is not a condition of any purchase. If you leave it unchecked, the same confirmation and door code come by email.
Message frequency varies with your bookings, usually two to five texts per booking. Msg & data rates may apply. Reply STOP to stop all texts, START to resume, and HELP for help, or contact us at swgsocial@simwoodsgolf.com or (586) 315-4653. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are never shared with any third parties. See our Privacy Policy.
6. Miscellaneous
6.1 Governing law
These Terms are governed by the laws of the State where our facility is located (Macomb Township, Michigan), without regard to conflict of law principles.
6.2 Dispute resolution
Any disputes arising under these Terms will be resolved through binding arbitration in the jurisdiction where our facility is located.
6.3 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
6.4 Entire agreement
These Terms constitute the entire agreement between you and us regarding your use of our facility and supersede any prior agreements or understandings.
By using our facility, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing SimWoods Golf Society. We hope you enjoy your experience.
Ready when you are
Pick a time, pay online, and your door code arrives by text or email when your session starts.
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